HCIE-CC Certification validates the knowledge and skills required to construct, optimize, and manage the contact centers in complex large- and medium-sized networks.

The HCIE-CC certification covers but is not limited to:
Planning, constructing, operating, monitoring, and troubleshooting complex contact centers.
Resolving complex communication and service problems.

HCIE-CC certification shows proven comprehensive and thorough understanding of Huawei contact centers and ability to plan and design the Huawei contact center platform and optimize its performance.

With HCIE-CC certified engineers, enterprises are able to plan, design and configure the Huawei contact center platform to meet a variety of application requirements.

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