Category Archives: H11-831-ENU

13 Nov

H11-831-ENU HCNA-CC (Huawei Certified Network Associate-Contact Center)

Please prepare for HCNA-CC H11-831 HCNA-CC(Huawei Certified Network Associate – Contact Center) exam with real Huawei H11-831 HCNA-CC exam questions. We ensure you pass HCNA-CC Certification H11-831 exam smoothly. Here we recommend you test Huawei HCNA-CC H11-831-ENU Free Online Test first.

We will provide 20 questions for Huawei certification HCNA-CC H11-831-ENU online test. You can get 5 points after answer one question correctly. All the questions we provide are the latest exam subjects. If you have taken the exam you will know it. Just leave your message here or contact us via email [email protected] if you have any questions.

Start to test:

1. What is the restart order of U2980/2990 Veneer?

Question 1 of 20

2. In CMS business, CMS is none of business with which following NE?

Question 2 of 20

3. 200 seats + 200IVR under the following (non-reliability) typical scenario, which of the following is what CC recommended database and file server deployments?

Question 3 of 20

4. U2980's SMU, CIU, PWR and FAN slots are fixed configuration.

Question 4 of 20

5. In eSpace contact center solutions, about CTI-link component description, which is wrong?

Question 5 of 20

6. Which of the following command scripts does the database use to collect log information? (Multiple Choice)

Question 6 of 20

7. Through which veneer does U29 gateway provide the venue resource capacity?

Question 7 of 20

8. LMT client through connecting ( ) board to manage U2900 device.

Question 8 of 20

9. In eSpace contact center solutions, what do the components include that use ICDCOMM communications? (Multiple Choice)

Question 9 of 20

10. CC's major push for typical scenario category conclude ( ) (Multiple Choice)

Question 10 of 20

11. To achieve when the call entering the seats, it can let the caller play calling work number tone, then need to configure ( ).

Question 11 of 20

12. In the automatic voice business, about IVR playback, which of the following statements is correct?

Question 12 of 20

13. In the queried license of the WAS system configuration license management, what does the maximum number of calls automatically refers to?

Question 13 of 20

14. PG6 is the simplest configuration of the centralized networking or distributed central node (with resources) networking.

Question 14 of 20

15. In eSpace contact center solution, what are the user’s interfaces that WERE provide? (Multiple oice)

Question 15 of 20

16. Which kind of the user is it when the user modifies the password it will involve the changes to other parts' corresponding passwords?

Question 16 of 20

17. If in WAS's VDN configuration's basic information configuration, you select CCS routing policy to be "unconditional according to customer-level routing", then which kind of customer will get the service in priority? (Assuming the customer level A is higher than B)

Question 17 of 20

18. In CCS routing strategy, what does specific to seats "skill queue best match" refer to?

Question 18 of 20

19. In WEB configuration platform's system configuration, what are the user rights it provides acquiescently? (Multiple Choice)

Question 19 of 20

20. In the automatic voice services, about IVR service related file's storage location, which of the following statement is correct? (Multiple Choice)

Question 20 of 20



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