Certificate Summary

HCNP-CC Certification validates the knowledge and skills required to construct and manage the contact centers with small- and medium-sized networks.

HCNP-CC covers but is not limited to:
Installation and data configuration of a CTI platform
Installation and data configuration of a WAS platform
Service data configuration
Agent queue data configuration
Voice and video recording data configuration
iweb report service installation and data configuration
Email, chat service data configuration

HCNP-CC certification shows proven thorough understanding of contact centers and ability to deliver the Huawei contact center platform independently.

Exam Code Exam Name Exam Fee Online Test
H11-848-ENU HCNP-CC(Fast Track)
(Huawei Certified Network Professional – Contact Center (Fast Track))
300 USD Test Link

With HCNP-CC certified engineers , enterprises are able to construct, operate, and maintain an enterprise contact center independently, including installing and configuring software, performing interface operations and daily maintenance, and diagnosing faults.

This H11-848-ENU exam will be released soon. If you are urgent please contact us at [email protected]

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