13 Nov

H11-831-ENU HCNA-CC (Huawei Certified Network Associate-Contact Center)

We will provide 20 questions for this H11-831-ENU online test. You can get 5 points after answer one question correctly. All the questions we provide are the latest exam subjects. If you have taken the exam you will know it. Just leave your message here or contact us via email hcdatest@outlook.com if you have any questions.

Start to test:

What is the restart order of U2980/2990 Veneer?

 
 
 
 

In CMS business, CMS is none of business with which following NE?

 
 
 
 

200 seats + 200IVR under the following (non-reliability) typical scenario, which of the following is what CC recommended database and file server deployments?

 
 
 
 

U2980’s SMU, CIU, PWR and FAN slots are fixed configuration.

 
 

In eSpace contact center solutions, about CTI-link component description, which is wrong?

 
 
 
 

Which of the following command scripts does the database use to collect log information? (Multiple Choice)

 
 
 
 

Through which veneer does U29 gateway provide the venue resource capacity?

 
 
 
 

LMT client through connecting ( ) board to manage U2900 device.

 
 
 
 

In eSpace contact center solutions, what do the components include that use ICDCOMM communications? (Multiple Choice)

 
 
 
 
 

CC’s major push for typical scenario category conclude ( ) (Multiple Choice)

 
 
 
 
 
 

To achieve when the call entering the seats, it can let the caller play calling work number tone, then need to configure ( ).

 
 
 
 

In the automatic voice business, about IVR playback, which of the following statements is correct?

 
 
 
 

In the queried license of the WAS system configuration license management, what does the maximum number of calls automatically refers to?

 
 
 
 

PG6 is the simplest configuration of the centralized networking or distributed central node (with resources) networking.

 
 

In eSpace contact center solution, what are the user’s interfaces that WERE provide? (Multiple oice)

 
 
 
 
 

Which kind of the user is it when the user modifies the password it will involve the changes to other parts’ corresponding passwords?

 
 
 
 

If in WAS’s VDN configuration’s basic information configuration, you select CCS routing policy to be “unconditional according to customer-level routing”, then which kind of customer will get the service in priority? (Assuming the customer level A is higher than B)

 
 
 
 

In CCS routing strategy, what does specific to seats “skill queue best match” refer to?

 
 
 
 

In WEB configuration platform’s system configuration, what are the user rights it provides acquiescently? (Multiple Choice)

 
 
 
 
 

In the automatic voice services, about IVR service related file’s storage location, which of the following statement is correct? (Multiple Choice)

 
 
 
 
 

Question 1 of 20


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